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Careers

HBL Asset Management offers a positive and dynamic environment for its employees and an opportunity to make a difference. If you are outstanding in your field – or show great potential – we welcome the opportunity to meet you.

Email us your resume at careers@hblasset.com. We are an equal opportunity employer and encourage women to apply.

Location: Karachi

Position Title: Call Center Executive

Department: Customer Care

No. of Vacancies: 01 position

Location: Karachi – Head Office

Key Responsibilities:

  • Handling in-bound calls comprising of balance inquiries, product information and investment procedure information, VAS inquiries, Tax Rebate, Branches Information, Contact Person information, etc
  • Handling complaints, inquiries and service requests received from different channels (emails, SMS, letter, calls etc.)
  • Coordinating with different stakeholders for resolution of customer queries and concerns like dispatch physical and soft copy (Forms/Account Statement), SMS/Emails subscription, password reset, maintenance of MIS, etc
  • Making outbound calls as and when required
  • Preparing and sharing reports of daily activities, transaction forms, missing documents, sales & redemption reports, service checks calls and also back-up support to retail sales

Required Competencies to successfully perform:

  • Good communication skills (written and verbal both)
  • Good problem solving skills
  • Strong team player
  • Timely decision making
  • Proficiency in MS Office and MS Outlook
  • Computer skills including an ability to operate standard office equipment

Required Education & Experience:

  • Minimum Graduate from any reputed/ HEC recognized university
  • Minimum 2 - 3 years relevant experience. (Mutual fund industry experience is preferred)

How to Apply:

If you meet the criteria for the advertised position please apply in confidence latest by Monday i.e. November 26th, 2018 by dropping us an email at careers@hblasset.com and mention the position applied for in your email\'s subject line.

Location: Lahore

Position Title: Regional Sales Manager

Department: Retail Sales

Location: Lahore

Key Responsibilities:

  • Manage a team of down line salespersons.
  • Timely achievement of assigned personal as well as team targets.
  • Facilitate the sales team in sales meetings / presentations.
  • Update the team on daily market position and Fund performances.
  • Meet HNW clients and assist the sales team in closing sales.
  • Provide assistance to Regional Heads in hiring new team members.
  • Actively participate in all Retail activities organized in the Region.
  • Ensure that all team members submit their Daily Call Reports in a timely manner.
  • Ensure customer service level standards are maintained by the team and customer complaints are addressed smartly and efficiently.
  • Maintain team discipline.
  • Assist in identifying and short listing potential salespersons for team expansion activities.

Required Competencies to successfully perform:

  • Strong knowledge of mutual funds industry.
  • Strong Selling Skills.
  • Strong Leadership Skills.
  • Strong Team Management Skills.
  • Strong Communication Skills (written and verbal both).
  • Good Interpersonal and Presentation skills.

Required Education & Experience:

  • Minimum Graduate or any other equivalent qualification from any HEC recognized or well reputed university, CMFD is preferred.
  • Minimum 5 to 6 years of relevant industry experience.

How to Apply:

If you meet the criteria for the advertised position please apply in confidence latest by Monday i.e. December 10th, 2018 by dropping us an email at careers@hblasset.com and mention the position applied for in your email’s subject line.